User experience
Several indicators of the user experience on the Belgian mobile networks.
Drive test results
Train test results
| Voice Test Summary | Orange | Proximus | Telenet | |
|---|---|---|---|---|
| Success Rates | ||||
| Call setup success rate | % | 99.6 | 99.8 | 99.3 |
| Successfully established calls completion rate | % | 99.8 | 99.9 | 99.6 |
| Call Setup Time | ||||
| Call Setup Time (s) | Average | 2.2 | 2.1 | 2.8 |
| Call Setup Time (s) long samples | 10% longest | 2.8 | 2.3 | 3.7 |
| Voice Quality | ||||
| Voice Quality Score | Average | 4.4 | 4.3 | 4.4 |
| Voice Quality Score low samples | 10% lowest | 3.9 | 3.6 | 3.8 |
| Voice Test Summary | ||
|---|---|---|
| Success Rates | ||
| Orange | Proximus | Telenet |
| Call setup success rate (%) | ||
| 99.6 | 99.8 | 99.3 |
| Successfully established calls completion rate (%) | ||
| 99.8 | 99.9 | 99.6 |
| Call Setup Time | ||
| Orange | Proximus | Telenet |
| Call Setup Time (s) (Average) | ||
| 2.2 | 2.1 | 2.8 |
| Call Setup Time (s) long samples (10% longest) | ||
| 2.8 | 2.3 | 3.7 |
| Voice Quality | ||
| Orange | Proximus | Telenet |
| Voice Quality Score (Average) | ||
| 4.4 | 4.3 | 4.4 |
| Voice Quality Score low samples (10% lowest) | ||
| 3.9 | 3.6 | 3.8 |
Data results
| Data Summary | Orange | Proximus | Telenet | ||
|---|---|---|---|---|---|
| Throughput | |||||
| HTTP DL fixed duration | Download throughput | Average (Mbps) | 65.8 | 76.1 | 82.4 |
| Slowest 10% (Mbps) | 6.9 | 10.5 | 10.5 | ||
| HTTP UL fixed duration | Upload throughput | Average (Mbps) | 24.9 | 22.6 | 21 |
| Slowest 10% (Mbps) | 4.6 | 3.4 | 3.9 | ||
| File Transfer | |||||
| HTTPS DL fixed size 10MB | File download | Median time (s) | 2.1 | 1.7 | 1.7 |
| Success rate (s) | 97.9 | 98.6 | 98.9 | ||
| HTTPS UL fixed size 5MB | File upload | Median time (s) | 2.3 | 2.5 | 2.5 |
| Success rate (s) | 98.3 | 97.6 | 98.0 | ||
| Web Browsing | |||||
| All web pages (blended KPI) | Web page browsing | Median time (s) | 2.3 | 2.2 | 2.4 |
| Success rate (%) | 98.9 | 99.2 | 99.2 | ||
| YouTube Video | |||||
| YouTube - buffered streaming | Success Rate | Success rate (%) | 98.6 | 99.1 | 99.0 |
| Time to 1st picture | Average time (s) | 0.6 | 0.6 | 0.7 | |
| Video Quality | Average MOS | 4.1 | 4.1 | 4.1 | |
| Cloud storage (Dropbox) | |||||
| Dropbox UL 1MB | Upload | Median time (s) | 1.5 | 1.4 | 1.4 |
| Success rate (%) | 99.3 | 99.0 | 98.8 | ||
| Data Summary | ||
|---|---|---|
| Orange | Proximus | Telenet |
| Throughput | ||
| HTTP DL fixed duration Download throughput | ||
| Average (Mbps) | ||
| 65.8 | 76.1 | 82.4 |
| Slowest 10% (Mbps) | ||
| 6.9 | 10.5 | 10.5 |
| HTTP UL fixed duration Upload throughput | ||
| Average (Mbps) | ||
| 24.9 | 22.6 | 21 |
| Slowest 10% (Mbps) | ||
| 4.6 | 3.4 | 3.9 |
| File Transfer | ||
| HTTPS DL fixed size 10MB File download | ||
| Median time (s) | ||
| 2.1 | 1.7 | 1.7 |
| Success rate (s) | ||
| 97.9 | 98.6 | 98.9 |
| HTTPS UL fixed size 5MB File upload | ||
| Median time (s) | ||
| 2.3 | 2.5 | 2.5 |
| Success rate (s) | ||
| 98.3 | 97.6 | 98.0 |
| Web Browsing | ||
| All web pages (blended KPI) Web page browsing | ||
| Median time (s) | ||
| 2.3 | 2.2 | 2.4 |
| Success rate (%) | ||
| 98.9 | 99.2 | 99.2 |
| YouTube Video | ||
| YouTube - buffered streaming | ||
| Success Rate Success rate (%) | ||
| 98.6 | 99.1 | 99.0 |
| Time to 1st picture Average time (s) | ||
| 0.6 | 0.6 | 0.7 |
| Video Quality Average MOS | ||
| 4.1 | 4.1 | 4.1 |
| Cloud storage (Dropbox) | ||
| Dropbox UL 1MB Upload | ||
| Median time (s) | ||
| 1.5 | 1.4 | 1.4 |
| Success rate (%) | ||
| 99.3 | 99.0 | 98.8 |